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CDR Callback API

3rd party CRM/ERP has to be implement this callback to receive the Call Data Record.

API Endpoint​

As provided by 3rd party CRM/ERP

Request Body​

{ 
    "CallSid": "Xchangee40e72c5-e3cc-4368-a2b0-873cf7633c96", 
    "EventType": null, 
    "DateCreated": "2024-10-22 22:37pm", 
    "DateUpdated": "2024-10-22 22:37pm", 
    "Status": "completed", 
    "To": "09895566812", 
    "From": "09894386276", 
    "PhoneNumberSid": "6366789940", 
    "StartTime": "22/10/2024 16:29:58", 
    "EndTime": "22/10/2024 16:30:20", 
    "Direction": "OUTBOUND", 
    "RecordingUrl": "https://msgkart.in/call/recording?token=NDTzFMuKe1AiGPQekn0uSU7UJWuR0K8zC/5GLRg6A2Vx0TLL1n4JC2CntEsPmxqHf2sI5CosV7w6OIc35FdppvU4DcH93th0lOFN5cKVW4vkHtpttJinW8O8R1/nquVsrDdFGYkPOsL0i6/bKrJ7USCRVkZ8Qcpi9W7ye/IPtEM=", 
    "ConversationDuration": 5164, 
    "Legs": [ 
        { 
            "OnCallDuration": 13942, 
            "Status": "Disconnected" 
        }, 
        { 
            "OnCallDuration": 5164, 
            "Status": "Disconnected" 
        } 
    ] 
}

Example​

Sample Request​

curl --location --request POST 'https://<your-crm-endpoint>/callback' \
--header 'Content-Type: application/json' \
--data-raw '{
  "CallSid": "Xchangee40e72c5-e3cc-4368-a2b0-873cf7633c96",
  "EventType": null,
  "DateCreated": "2024-10-22 22:37pm",
  "DateUpdated": "2024-10-22 22:37pm",
  "Status": "completed",
  "To": "09895566812",
  "From": "09894386276",
  "PhoneNumberSid": "6366789940",
  "StartTime": "22/10/2024 16:29:58",
  "EndTime": "22/10/2024 16:30:20",
  "Direction": "OUTBOUND",
  "RecordingUrl": "https://msgkart.in/call/recording?token=NDTzFMuKe1AiGPQekn0uSU7UJWuR0K8zC/5GLRg6A2Vx0TLL1n4JC2CntEsPmxqHf2sI5CosV7w6OIc35FdppvU4DcH93th0lOFN5cKVW4vkHtpttJinW8O8R1/nquVsrDdFGYkPOsL0i6/bKrJ7USCRVkZ8Qcpi9W7ye/IPtEM=",
  "ConversationDuration": 5164,
  "Legs": [
    {
      "OnCallDuration": 13942,
      "Status": "Disconnected"
    },
    {
      "OnCallDuration": 5164,
      "Status": "Disconnected"
    }
  ]
}'

Response​

  • HTTP Status Code: 200 OK (successful), 4xx/5xx (error)